1: WHAT IS YOUR RETURN POLICY?

Lets face it, even though we have a strong quality control on the parts and test before being shipped, there are occasional shipping damaged items. We know the frustration in returns that many companies face whether its a return or an exchange so we have decided to change this. Lifetime Warranty! We allow returns and exchanges on all items regardless of time frame of items purchased through Sourcely Plus.  No more RMA or any paperwork needed to ship us back in order for the returns to be approved

2: WHAT DOES A LIFETIME WARRANTY COVER ?

Returned items must meet a set of criteria in order to qualify for a lifetime warranty. This includes items that are deemed defective, items that gradually incur defects over a period of time, items that have been subject to manufacturing failures, along with everyday damage, wear and tear. The lifetime warranty excludes a number of other sources of damage, including negligent product use ( ie LCD Damage, Ripped cables), natural disasters, or damage caused by liquid exposure.

3:  HOW DO YOU IDENTIFY WHICH PRODUCT IS YOURS IF WE EXCHANGE/REPLACE ?

Our items all have a special UV stamp on each individual product. Please don't wipe/remove it as it will void your warranty with us.

4:  HOW LONG CAN DELIVERY TAKE FOR MY ORDER ?

Our team members are ready to ship out your products after your order has been confirmed via phone, email or online sale. Orders placed before 7:00 pm EST Monday - Friday will ship same day for all shipping methods and before 5:00pm EST on saturdays for USPS. (*We do not ship FedEx or UPS on weekends)

5:  DO YOU HAVE A BUYBACK PROGRAM FOR THE BROKEN LCD AND WHAT IS THE PRICE ?

Yes, we do offer a buyback program and the prices do vary for each different LCD. Many customers throw these away and find this useless but our recycling program puts more money in your pocket and gives you a competitive advantage over your competitor. Please have the Recycling LCDs shipped to our warehouse and within 2-3 business days, we will be able to give you the results of the buyback of the Recycled LCDs via phone or E-Mail. We now offer a BuyBack not only through store credit but a refund also through PayPal. Please contact us for more information.